If you accidentally create two accounts, contact bc333 support as soon as possible. If you don't report it yourself and it's discovered later, both accounts may be permanently suspended and any remaining balance could be forfeited.
The main reason multiple accounts are prohibited is to prevent bonus abuse and maintain a fair environment for all players on the platform.
Member deposits are held in a segregated account, completely separate from bc333's operational funds. The site uses 256-bit SSL encryption, meaning your transactions and personal data are fully protected.
BC333 has been serving Bangladeshi players for many years and has a track record of millions of successful withdrawals.
- If the match is cancelled before it starts: The bet is voided and the full stake is refunded.
- If it is closed after a set period: In football, if at least the minimum required time (usually 5 minutes) has been played within 90 minutes, the result may be settled based on the score at that point.
- For Accumulator bets: Cancelled match selections are removed, and the outcome is settled based on the remaining selections.
If your deposit hasn't arrived, follow these steps:
- Check your mobile banking app to confirm the transaction went through — note the Transaction ID or reference number.
- Log in to your bc333 account and check your "Transaction History".
- If it hasn't arrived after 15 minutes, contact BC333 live chat with your Transaction ID.
Cooling-off period (short-term): Take a break ranging from 1 day to 6 weeks. You can set this directly from the "Responsible Gaming" section in your account settings. Once the period ends, your account will be reactivated automatically.
Self-Exclusion (Long-Term): Take a complete break lasting anywhere from 6 months to 5 years. During this period, you will not be able to log in, and the duration cannot be shortened. Even after it ends, your account is not automatically reopened — you must submit a request to support.
If you wish to close your account permanently, Contact Support . For more details, Responsible Gaming View page.
- bKash: Deposits & withdrawals — the most widely used method. Minimum deposit ৳500.
- Nagad: Deposits & withdrawals — fast processing. Minimum ৳500.
- Rocket (DBBL): Deposits & withdrawals supported.
- Method: Deposit supported.
- Bank Transfer: Ideal for large transactions — typically takes 1–3 business days.
- Cryptocurrency: USDT and other popular cryptocurrencies supported.
- Email address: You can update this yourself via "Edit Profile" in your account settings, but you will need to verify the new email address.
- Mobile Number: This cannot be changed directly for security reasons. Contact the support team via live chat, verify your identity, and they will update it for you — typically within 24 hours.
- Full name: To change the name registered on your account, you will need to submit KYC documents and process the request through our support team.
- Password: You can change this yourself at any time from the "Security" section in your settings.